Refund policy
Here's what you need to know about returns and refunds. You have 14 business days from the delivery date to request a return.
To be eligible, items must be returned in the original packaging, with all tags attached.
To start a return, email us at info@grantblanc.com.
You'll be responsible for the return shipping costs.
Once we receive your return, expect a refund to your original payment method within 5-7 business days.
Need a different size or color? We offer exchanges.
You can cancel your order within 1 hour of placing it.
Unfortunately, we can't accept returns on the following items: Digital products, gift cards, perishable goods, personal care items, underwear, swimwear (without the hygiene seal), earrings, customized items, final sale items, and any products that have been used or worn.
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Company Address:
Hoeksterpoort 46,
8921GC Leeuwarden,
Friesland, The Netherlands
Contact Information:
E-mail: info@grantblanc.com
Phone: +61 480 810 085
Customer Service Hours:
Monday – Friday: 9:00 AM – 5:00 PM AEST
Saturday – Sunday: 10:00 AM – 4:00 PM AEST
We aim to respond to all inquiries within 24 business hours.